FAQs for Bakers: Maintaining Your Profile

1. How do I sign up?

1. Open the app and tap on Sign Up.
2. Fill in your Name, Email, Telephone, Password, and Confirm Password.
3. Ensure your email is valid (e.g., user@example.com) and your password is at least 6 characters.
4. Tap Sign Up.
5. Check your email for a verification code and follow the instructions to verify your account.

2. How do I log in?

1. Open the app and enter your Email and Password on the login screen.
2. Tap the Login button.
3. If you have not verified your account, you will be prompted to enter the verification code sent to your email.
4. If you forgot your password, tap Forgot Password? and follow the instructions to reset it.

3. How do I maintain or update my profile?

• Edit User Details

  Go to your dashboard, select Edit User Details, and update your name or telephone. Save changes.
• Change Password

  In the user details edit screen, enter your current password, new password, and confirm the new password. Save changes.
• Update Social Media

  Go to Edit Social Media and update your Facebook, Instagram, X (Twitter), YouTube, or TikTok links. Save changes.
• Update Contacts

  Go to Edit Contacts and update your telephone, email, website, WhatsApp, address, or locations. Save changes.
• Update Profile Details

  Go to Edit Profile Details to update your profile name, summary, services, or profile URL. Save changes.
• Upload Profile Images

  Go to Edit Profile Pictures, select the image type (e.g., logo, cover), attach a new image, and submit.

  • Logo: Use a square image with no background for best results.
  • Image size: Each image must be less than 2MB.
  • Supported formats: jpeg, jpg, png.
• Complete your profile Fill in all profile sections to get the best results and engagement from your visitors.

4. Best Branding Tips

• Use a clear, square logo with no background for a professional look.
• Choose high-quality images that are under 2MB and in jpeg, jpg, or png format.
• Keep your profile information complete and up to date to build trust with your visitors.
• Write a concise and engaging summary to let visitors know what you offer.
• Link your social media to increase your reach and credibility.

5. Troubleshooting & Tips

• Didn't receive a verification code? Use the Resend Link option on the verification screen.
• Forgot your password? Use the Forgot Password? link on the login screen to reset it.
• Profile updates not saving? Ensure all required fields are filled and your internet connection is stable.
• Still having issues? Try logging out and back in, or contact support for further assistance.